Gaming at Majili is about entertainment — not stress or anxiety. We want you to always play in full control. That's why this page brings together all responsible gaming tools, warning signs, and support resources in one place.
We believe entertainment and safety can go hand in hand.
At Majili, you decide how much you spend. Once you set a deposit limit, you'll never be charged beyond that amount — your budget stays in your hands.
With a session limit active, Majili will automatically alert you once the set time is up. You decide — how long do you want to play today.
Whenever you feel like you need a break, Majili lets you temporarily suspend your account for anywhere from 1 day to 6 months — with a single button, no questions asked.
Majili is strictly for members aged 18 and above. Age verification is carried out at registration and before large withdrawals. There are no exceptions when it comes to protecting minors.
If you have any concerns about your gaming, Majili's support team is always ready to listen. No judgment, no shame — just help.
Majili publishes the Return to Player (RTP) information for every game on the platform. You can choose your games with full knowledge of the odds — no hidden surprises.
These tools are free to use and can be activated at any time.
Set a maximum daily, weekly, or monthly deposit limit. Once the limit is reached, no further deposits can be made. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Available in Account SettingsSet a maximum loss amount for a given period in advance. Once you reach that limit, no more bets can be placed for that period. It's one of the most effective ways to stay in control.
Available in Account SettingsDecide in advance how many hours you'll play in a single session. When the time is up, Majili will alert you, and you can choose to be logged out automatically.
Available in Account SettingsNeed a short break? Temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging in, making deposits, or placing bets will not be possible. Your account reactivates automatically once the break period ends.
Submit a request to SupportFor a longer break, activate Self-Exclusion for anywhere between 1 and 6 months. Once activated, it cannot be cancelled before the period ends. It's a serious step — but the right one when you need it.
Submit a request to SupportIf you want to stop gaming altogether, contact support to permanently close your account. This is a final decision — the same account cannot be reopened.
Submit a request to SupportLog in to your account and click the profile icon in the top right corner.
Go to your account settings and look for the "Responsible Gaming" option.
Choose what you need — a deposit limit, loss limit, or session limit.
Enter your budget or time limit. Reductions take effect immediately.
Confirm the change with the OTP sent to your mobile for security. That's all — you're good to go.
All the protective limits available to you at Majili.
| Tool Name | Limit Type | Time to take effect |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Decreasing is immediate; increasing takes 24 hours |
| Loss Limit | Daily / Weekly / Monthly | Decreasing is immediate; increasing takes 24 hours |
| Session limit | Hourly (1–24 hours) | From your next login |
| Cooldown | 24 hours – 30 days | Immediate |
| Self-Exclusion | 1 month – 6 months | Immediate; non-reversible |
| Permanent closure | Indefinite | Immediate; non-reversible |
Keep in mind: Once a Self-Exclusion or permanent closure request is submitted, all promotional emails and bonus offers will stop immediately. We respect your decision to step back.
Playing at Majili is about entertainment — just like going to the cinema or watching cricket at the ground. Gaming becomes a problem only when it moves beyond enjoyment and starts affecting other areas of your life — family, work, and financial wellbeing.
Responsible gaming means playing with awareness — staying within your budget, keeping track of your time, and only playing when it's purely for fun. Majili puts this principle into practice not just in words, but through real tools and policies.
This needs to be said plainly — no, gaming is not a reliable source of income. In all casino games, slots, and Sports Betting, the long-term average outcome always favours the house. Big wins happen occasionally, but they are not the norm.
Majili doesn't hide this fact. We publish the RTP for every game because we want you to play with full awareness. Set a dedicated budget for gaming entertainment — an amount whose loss won't have a serious impact on your life.
If there are minors in your household, make sure they cannot access Majili on your device. Keep a unique password on your account and log out at the end of every session. Majili never serves anyone under 18 — but the first responsibility for protecting your family is yours.
If someone you know seems to be struggling with a gaming problem and is unwilling to seek help themselves, you can let our support team know. We will review the account in question.
The rise of mobile banking and online platforms in Bangladesh has made gaming more accessible than ever. That's a good thing in many ways — you can play from anywhere. But that same convenience can sometimes make it easier to spend more than intended.
Majili believes staying aware of this reality is essential. That's why all our tools are available in Bangla and are easy to use from a mobile device. Just as sending money via bKash or Nagad is quick and simple, setting a limit should be just as effortless — that's our goal.
Signs that gaming may be becoming a problem — whether for yourself or someone you care about.
Depositing beyond your set budget, or chasing losses by placing bigger bets to try to win back what you've lost.
Spending far more time gaming than planned and finding it hard to stop.
Spending less time with family or friends because of gaming, or hiding your gaming from them.
Feeling restless, irritable, or anxious when you can't play, and only feeling at ease once you can.
Taking out loans, dipping into savings, or cutting back on essential expenses to fund gaming.
Repeatedly telling yourself "this is the last one" yet continuing to play, or failing to stick to the limits you set for yourself.
If you recognize the signs above: This isn't a sign of weakness — it's a sign of self-awareness. Reach out to Majili support and we'll help without any judgment. Activate Self-Exclusion if needed, or seek professional assistance.
These simple questions will give you a sense of your gaming habits.
Answer based on the past 30 days. This isn't a test — it's just for you.
1. Have you ever spent more than your set budget on gaming?
2. Do you feel restless or irritable when you try to stop gaming?
3. Is gaming affecting your family, work, or studies?
Majili doesn't just follow the rules as a platform — we genuinely believe that our players' wellbeing comes first. Majili is truly successful only when its players can enjoy gaming happily over the long term.
That's why we never run promotions that encourage at-risk players to gamble more. Members who are on Self-Exclusion or a cooldown period receive no bonus or promotional messages.
Every member of Majili's customer support team has been trained in responsible gaming. They can identify signs of problem gambling and provide sensitive, non-judgmental assistance. If you'd like to talk about your gaming — as much or as little as you want — there's no judgement here.
If you ever spend more than planned or lose track of time — don't be too hard on yourself. Instead, set your limits in advance next time. That's exactly what Majili's tools are built for: to make sure one moment of weakness hits a system barrier before it becomes a bigger problem.
Gaming addiction is a real issue that can affect anyone. There is no shame in it. Asking for help takes courage — and Majili is always ready to provide that help.
We promise — Majili will never use tactics that push players to spend beyond their means. Our success as a business depends on the long-term satisfaction of our players, not short-term profit. If you're having fun, play on; if you're not, take a break — that's what responsible gaming means.
Some useful information about payment methods and platform credibility.
All responsible gaming tools at Majili are free and available to you. Set your limits and play safely.
⚠️ For players aged 18+ only. If you feel something is wrong, please contact Support.