🔒 Last Updated: January 2026

Majili Privacy Policy – Complete Details on How Your Data Is Protected

Your privacy at Majili is our top priority. This page clearly explains what data we collect, why we collect it, how it's kept secure, and what rights you have.

🛡️ Security Summary
Encryption: 256-bit SSL
Payment Standard: PCI-DSS
Sale of Data: Not Entirely
Third Parties: Limited Use
To delete your data: Submit Request
Security Audits: Annually
How We Protect Your Privacy

The six core pillars of data protection at Majili.

Encrypted Connection

Every connection on Majili is secured with 256-bit SSL/TLS encryption. No third party can read any data transmitted between your browser and our servers.

Payment Details Are Not Stored

Your bKash, Nagad, or Rocket PIN and account details are never stored on Majili's servers. All payment processing is handled directly by the payment gateway.

Limited Third-Party Sharing

Your data is never sold to advertisers or data brokers. Only limited information is shared with partners where strictly necessary to operate the platform.

Minimal Data Collection

Majili only collects data that is genuinely needed to deliver its services. Information that is not relevant is neither requested nor stored.

Security Audit

Majili's security framework is reviewed annually by a third-party team of experts. Any vulnerabilities found are addressed immediately.

Your Rights, Protected

At Majili, you have the right to view, correct, and delete your own data. Any request can be submitted through the support team.

Last Revised: 1 January 2026 — Applicable to Majili.app
1

Introduction & Scope of This Policy

Majili takes user privacy extremely seriously. This Privacy Policy explains what information we collect when you use Majili.app, how that information is used and protected, and what rights you have.

By creating an account or using the Majili platform, you agree to the data processing practices described in this Privacy Policy.

In plain terms: Majili does not monetize your data. Information is collected solely to provide you with a better service — nothing beyond that.

This policy applies to the Majili.app website, its mobile version, and all Majili services. Third-party game providers follow their own privacy policies, and those are their own responsibility.

2

What Data We Collect

Majili only collects the information that is strictly necessary to operate the platform and provide you with a secure service. The different types of data collected are outlined below.

Information Collected at Registration

  • Full Name: To verify account identity and complete KYC checks.
  • Mobile Number: For login, OTP verification, and linking payment methods.
  • Date of Birth: To confirm you are aged 18 or over — this is a legal requirement.
  • Email (Optional): To send you important notifications.

Information Collected for KYC Verification

  • A photo of your National ID card or birth registration certificate.
  • A selfie photo if required (for identity verification purposes).

Automatically Collected Information

  • Device Information: Device type, operating system, and browser.
  • IP Address: To detect suspicious login activity.
  • Usage Patterns: Data on which games you play and when you log in is analyzed to improve the platform.
  • Transaction History: Deposit, withdrawal, and betting records are retained to meet legal obligations.

Please Note: Majili will never ask for your mobile banking PIN, bank account password, or card number directly. If anyone requests this information, they are not a Majili representative — contact support immediately.

3

How & Why Your Data Is Used

Majili uses the data it collects for specific, defined purposes. The main reasons for using your data are outlined below.

Data Type Purpose of Use Legal Basis
Name & Mobile Account Management & OTP Contractual Performance
Date of Birth Age Verification (18+) Legal Obligation
KYC Documents Identity Verification & Anti-Money Laundering Legal Obligation
Transaction History Payment Processing & Financial Compliance Legal Obligation
Device & IP Security & Fraud Prevention Legitimate Interest
Gaming Behavior Platform Improvement & Personalized Experience Legitimate Interest
Email Address (if provided) Important Notifications & Promotions Consent

Majili never sells your data to third parties for advertising purposes. Any recommendations or offers based on your gaming behavior come directly from Majili — never from an external marketing company.

4

Who Your Data Is Shared With

Majili never sells your data. However, there are specific situations where information must be shared in order to operate the service.

Game Provider

Providers such as Pragmatic Play and Evolution Gaming receive only the minimum data necessary to operate their games. They are independently audited and GDPR-compliant.

Payment Gateway

BKash, Nagad and Rocket transactions are completed using your mobile number. Your card or PIN details are never shared with Majili.

Regulatory & Law Enforcement Authorities

Certain information may be required under government order or legal obligation. In such cases, Majili complies with the applicable law.

Fraud Prevention Services

Specialized technology services are used to detect suspicious transactions and multiple accounts. These operate solely for security purposes.

Rest Assured: Your data is not shared for any reason beyond those listed above. Majili does not share any information with advertising companies, data brokers, or social media platforms.

5

Cookies & Tracking Technologies

Majili uses cookies to keep the platform running properly and to improve your experience. Cookies are small text files stored on your device.

  • Essential Cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent Majili from functioning properly.
  • Performance Cookies: Your preferred site language and favorite games are remembered to personalize your experience.
  • Analytics Cookies: This data helps us understand how different sections of the site are used, and informs ongoing platform improvements.

You can manage cookies through your browser settings. Note that disabling essential cookies may cause issues with logging in or making payments.

Majili does not use third-party cross-site tracking cookies. When you visit other websites, no Majili trackers are present.

6

Technical Measures for Data Protection

Majili follows the highest industry standards to protect your data. The security measures below work together to keep your information safe.

256-bit SSL/TLS PCI-DSS Compliant Encrypted Storage 2FA Protection 24/7 Monitoring Annual Audit
  • Data Encryption: All sensitive data stored on our servers is encrypted. Even in the event of direct server access, the data cannot be read.
  • Access Controls: Majili staff who have no need to access your data cannot do so. A strict minimum-access policy is rigorously enforced.
  • Suspicious Activity Detection: Our automated system detects unusual logins or transactions and sends real-time alerts.
  • Security Audits: Regular penetration testing and vulnerability assessments are conducted.

You also have responsibilities: Majili provides technical safeguards, but it is your responsibility to keep your password strong and not share it with anyone. Avoid logging in on unfamiliar Wi-Fi networks.

7

How Long Your Data Is Retained

Majili does not retain data longer than necessary. However, certain information must be kept for a specified period for legal reasons.

  • Account Information: For as long as your account remains active, and for an additional 5 years after closure as required by law.
  • Transaction Records: Retained for up to 7 years in accordance with financial regulatory legislation.
  • KYC Documents: Up to 5 years after account closure — in accordance with international AML (Anti-Money Laundering) guidelines.
  • Cookies & Session Data: Session cookies are cleared when you close your browser. Persistent cookies expire after a maximum of 12 months.
  • Device & Log Data: Retained for up to 90 days for security purposes, then automatically deleted.

Requests to delete any data beyond what is legally required can be submitted to our support team.

8

Your Rights

Majili believes you should have full control over your own data. That's why we uphold the following rights for every user.

👁️
Right to Access

You may contact Support to request a summary of the data Majili holds about you.

✏️
Right to Rectification

If any of your information is incorrect, you can request a correction. This is typically resolved within 48 hours.

🗑️
Right to Erasure

You may request the deletion of any data that is not subject to a legal retention requirement.

⛔
Right to Restrict Processing

You can request that we stop using your data for specific purposes, such as opting out of marketing messages.

📦
Right to Data Portability

You may request a copy of your data in a standard format (such as CSV).

🚫
Withdraw Consent

You may withdraw any consent you previously gave for optional data use at any time.

How to Exercise Your Rights: Email the Support team at support@majili.app or reach out via Live Chat. All requests will be responded to within 30 days of receipt. If a case requires more time, you will be notified in advance.

9

Protection of Minors' Data

Majili strictly does not provide services to anyone under the age of 18. No personal data from individuals under 18 is knowingly collected.

If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted. If you believe a minor is using Majili, please let us know.

10

Changes to the Privacy Policy

Majili may update this Privacy Policy from time to time — when new services are introduced, regulations change, or our practices are revised. For significant changes, advance notice will be sent to your registered mobile number.

The "Last Updated" date at the top of this page shows when the policy was last revised. Continued use of Majili after any changes constitutes acceptance of the updated policy.

11

Contact & Complaints

For any privacy-related questions, rights requests, or complaints, please get in touch with us.

  • Email: support@majili.app — Privacy requests are typically processed within 7 business days.
  • Live Chat: Available 24/7 — the fastest way to get answers to general queries.

Once a complaint is submitted, Majili will work to resolve it within 30 days. If the matter remains unresolved, you have the right to escalate it to an international data protection authority.

Why Majili takes privacy so seriously

Sharing personal information on online platforms can feel uncomfortable — especially when it comes to payment details or ID documents. That hesitation is completely understandable, and Majili respects it.

We have followed a transparent policy from the very beginning — your data is collected only because it is legally required or necessary to provide you with a better service. Nothing more. Majili does not work with any advertising networks or data brokers.

Why KYC is required — and whether it is truly secure

KYC, or Know Your Customer verification, is a standard requirement under international financial regulations. Any platform that handles monetary transactions must carry it out to prevent money laundering and fraud. Majili complies with these rules.

Your ID document image is stored on Majili's encrypted servers and can only be accessed by authorized staff for verification purposes. It is never shared with third parties. Once KYC is completed, you won't need to go through the process again.

What Majili Will Do in the Event of a Data Breach or Cyberattack

In the event of a security incident, Majili will promptly notify all affected users. The notification will include what happened, what data was affected, and what steps you should take. Work to resolve the issue will begin immediately, and the relevant authorities will be informed if required.

Majili's security team monitors systems around the clock. To date, no major data breach has occurred at Majili — and we work continuously to keep it that way.

Can I Use Majili with Cookies Disabled

Disabling essential cookies will prevent your login session from being maintained — you may need to log in again on every page. Disabling performance and analytics cookies will not stop Majili from functioning, but its ability to remember your preferences will be reduced.

Most modern browsers offer detailed cookie controls. You can go into the settings of Chrome, Firefox, or Safari to manage cookie permissions on a site-by-site basis.

FAQ

Some useful information about your account and the app.

There are several possible reasons your Majili account may be locked. The most common is entering the wrong password multiple times — in this case, the system temporarily disables login. You can usually try again after waiting 30 minutes. If you've forgotten your password, click "Forgot Password" on the login page; an OTP will be sent to your registered mobile number, which you can use to set a new password. If the OTP doesn't arrive, or your account is locked for another reason — such as a pending KYC verification or a protective block due to suspicious login activity — please contact support directly via live chat. Provide your name and registered mobile number, and the team will quickly verify your account status and assist you. For security purposes, your identity may need to be confirmed before the account is unlocked.

Majili has a mobile-optimized web app that works just like a native app on your smartphone — no download from Google Play Store or the App Store required. On Android, open Majili.app in Chrome, then tap "Add to Home Screen" from the menu at the bottom of the screen or the browser menu. This adds the Majili icon directly to your home screen, looking and feeling just like a regular app. On iPhone, open the site in Safari, tap the Share button, and select "Add to Home Screen." Once installed this way, the web app runs in full screen, loads quickly, and can send push notifications. If anyone asks you to download an APK file claiming it is Majili, it is not the real Majili — please be cautious.

Play Safe, Enjoy with Peace of Mind

Your data is completely secure at Majili. Join today and experience the best online gaming in Bangladesh.

⚠️ For users aged 18+ only. Please play responsibly.

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